Approaches to Evaluation of Training: Theory & Practice
Deniz Eseryel
In this article, Eseryel focuses on the evaluation of training programs
from a broad, organizational perspective. She lists several barriers
to successful and thorough implementation of evaluation: costs, time
and commitment, lack of expertise, blind trust in training solutions,
and lack of methods and tools. After listing six general approaches
to evaluation, she continues with the pros and cons of systems-based
and goals-based approaches to evaluation of training. A table relates
the levels of evaluation to the various evaluation models. Citing
several US and European studies, Eseryel notes a lack of systematic,
thorough, and consistent application of evaluation models to look
at the effectiveness of instructional interventions.
The author makes the case that automated expert systems could be
applied to the creation of instructional evaluations. Automation
might include not only the planning process but the data collection
process as well. After receiving input from the evaluator, the expert
system could guide the expert through the purpose of the evaluation,
type of objectives, level of evaluation, type of instructional objectives,
type of instructional delivery, and size and type of participant
groups. Eseryel notes that in such a system it will be important
to tag evaluation data, individual performance data, and revision
items to learning objects in a training program to realize an effective
expert evaluation system. In other words, course design, learning
objects, and evaluation design and processes should be fully integrated
to properly measure training or learning effectiveness.
For the full text, see http://ifets.ieee.org/periodical/vol_2_2002/eseryel.pdf
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